Housing Enterprise Platform · for public housing authorities
Built for every desk — maintenance
Facilities, construction, residents, admissions, vouchers and finance on one record, with PHAS, SEMAP, HUD-50058, NSPIRE and Capital Fund deadlines kept in view — and Geni to answer out loud.
Across the authority, this hour
Illustrative activity, demo authority
Know where you stand
Occupancy, the maintenance queue, reexams coming due, HAP and Capital Fund money — on one screen, read live from the records your staff are already keeping. No month-end spreadsheet to wait for.
Executive view
Demo housing authority
Occupancy
96.4%
Public housing, all AMPs
Open work orders
128
11 due today
Emergencies in 24 h
98.7%
Closed inside the clock
Reexams due
42
Next 30 days
Occupancy, 12 months
2.3 ptsWork orders opened / closed
Capital Fund, FY grant
by month 24: 90% needed
by month 48: 100% needed
Across the authority
Illustrative figures for a fictional demo authority — your dashboard reads your own records.
The real thing
Screens from Omni Forge HEP running on its demo authority. Every one is in the app today.
Each person lands on their own view — executive, property, maintenance or occupancy — read live from the records.
The platform
A move-in touches occupancy, the lease, the rent, the resident account and the unit. In HEP that is one record every department works from — so the work order knows the household, and the 50058 knows the rent.
Properties, units, work orders, preventive maintenance, NSPIRE inspections, assets and vendors.
Capital Fund grants, projects, contracts, change orders, pay apps, Davis-Bacon and Section 3.
Households, reexaminations, the rent calculator, leases, accounts, services and FSS.
Waiting lists by preference and bedroom size, with HUD income limits and allowances.
Vouchers, HAP contracts, landlords, HAP payments, rent reasonableness and portability.
General ledger by AMP, payables, budgets, fee-for-service, subsidy, bank rec and statements.
Leases and agreements sent, signed and filed back to the record, with templates.
Libraries, approvals, acknowledgements, workflows and retention for every file.
PHAS and SEMAP estimates, the HUD-50058 queue, the board report and the audit log.
Users and roles, the staff directory, authority settings, and Geni and the phone line.
Meet Geni™
Geni is HEP's voice assistant. Talk to it from any screen, hands-free, or call it from the field — a maintenance supervisor in a stairwell, a director between meetings. It answers from your own records, in plain speech.
Every answer comes from the authority’s own records. If the records do not say, Geni does not guess.
Spoken answers can be overheard, so Geni gives counts, rates and deadlines — never a resident’s name, income or balance.
Geni answers each person from what their role can already see on screen, and nothing beyond it — on the phone too.
Work orders, inspections, reexams, the waiting list, HAP, PHAS, SEMAP, Capital Fund, the ledger and more.
Built for HUD compliance
The deadlines, thresholds and forms a public housing authority is measured on are built into the screens where the work happens — so the score is something you watch move, not something you find out.
Capital Fund
90% obligated by month 24, 100% expended by month 48 — for every open grant, with obligations and draws tied to the contracts and pay applications behind them.
Illustrative grant on the demo authority.
Physical, management (MASS) and Capital Fund indicators estimated from your own records, with the failing ones named and why.
Watch it before HUD scores it
The voucher program’s SEMAP score estimated live, each indicator drillable to the records behind it.
14 of 14 indicators
Certifications drafted, approved and submitted, tracked as one queue so nothing sits unsent past its effective date.
Draft → approved → submitted
Life-threatening and severe deficiencies within 24 hours; moderate and low within 30 days. Deficiencies become work orders.
24 hours · 30 days
Certified payrolls tracked as missing, deficient or awaiting review, and Section 3 labor hours measured against HUD’s benchmarks.
Checked before the pay app is paid
Net family assets and the asset-imputation threshold applied in the rent calculator, at admission and at every reexam.
Built into the rent calculator
Role-controlled
A maintenance technician works their orders without scrolling past the HAP register. Every screen and every write checks the role first — and Geni answers by the same rules.
Pick a role — this is the app’s own access rule
Executive director
Sees everything and approves the things that move money.
Second factor required at sign-in
Checked on every page and again on every write, not just hidden in the menu.
Roles that move money, set rent or grant access need an authenticator code to sign in.
Who changed what and when, for the auditor and for the board.
Repeated wrong passwords lock the account for 15 minutes; sign out of every device at once.
We will walk your team through HEP on the demo authority — work orders to HAP runs, reexams to the 50058, Capital Fund to PHAS — and talk through moving your records across.
